Crane Baby will accept returns of new and unused items purchased through crane-baby.com, within 30 days from the original date of purchase on all items. All orders ship via post courier, and will ship out within 1-3 business days after receipt of order. Free shipping is applied to all orders totaling €100 or more after any applicable discounts are applied. All other items will have a corresponding, flat fee shipping cost calculated at checkout. As of now, Crane Baby only ships to Germany, Austria, Croatia and Bosnia & Herzegovina.

All returns should be in the original packaging and unused condition for a full refund to your original payment method (excluding your original shipping and handling fees).